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Order Info

To place an order on our website, please use our secure shopping basket. If you have any questions at all regarding our products and services, please don't hesitate to contact us at customercare@creative-bride.com. You may also use our easy contact form found here.

Methods of Payment

We accept Visa, Mastercard, American Express, and PayPal.

By placing an order on our website, you the customer agree to the following store policies:

Shipping

Shipping charges are determined by the total weight of your order and the destination. Standard shipping charges apply to the continental United States. Please be aware that we cannot ship to a P.O. Box address. Be sure to enter all pertinent information with regards to your shipping address, such as apartment numbers, for correct delivery. Please verify your shipping address carefully before submitting your order. It is the customer's responsibility to ensure that addresses given to us as shipping destination will be received by the customer. If the package is left at the door, it will be the customers sole responsibility to ensure receipt. In the event customer makes any alteration to shipping address after package has been scanned into the UPS system, Creative Bride is not responsible for any delay or additional charges that may incur as a result of changes made by the customer.



Canada: We can ship select products to Canada. Creative Bride is not responsible for any brokerage fees a third party carrier may charge for importing a Canada order. Creative Bride is also not responsible for any import taxes or tariffs the Canadian government may charge. By purchasing from Creative Bride you assume responsibility for any third party fees that may be charged.

International Orders: At this time, we cannot ship orders outside of the United States and Canada.

Unclaimed and Refused Shipments: Unclaimed shipments that are returned to Creative Bride will be assessed a 50% restocking fee, the cost of shipment will be forfeited, the customer will be contacted by email only and given the option of a refund minus the restocking fee or reshipping at cost of shipping plus the restocking fee. Refused packages that are returned to Creative Bride will be assessed a 50% restocking fee, shipping will be forfeited, and the item will be removed from the order. The customer will be contacted by email only.

Sales Tax

Sales tax will only be assessed for orders that are shipped within the state of Pennsylvania (6%). All other states and countries are tax-exempt.

Event Dates

Event dates are requested for informational purposes only. Creative Bride does not guarantee delivery by this date. Creative Bride makes every effort to deliver items by this date but is not responsible for items not delivered in time for this event date. By ordering from Creative Bride, you agree to these terms. For rush orders, please email us at info@creative-bride.com during normal business hours to check product availability. We will do whatever we can to accommodate you.

Returns

At Creative Bride we pride ourselves on quality products. However, if you are not satisfied, you may return the products to us within 14 days of receipt for a refund or exchange. Items must be returned in their original form and packaging. Absolutely no returns will be accepted after 14 days calculated from the UPS delivery date.

If you need to return an item, please email us at customercare@creative-bride.com to receive a Return Merchandise Authorization Number. You must post the RMA clearly on the outside of the return package or box. Once a return is authorized, we will refund your payment less the original shipping charges. The original shipping fees are not refundable. We must receive the return within 10 days from the day the RMA number is issued. Please note that personalized products, perishable products, special order items, international orders, and sample favors are not returnable. We reserve the right to reject any returns and exchanges that do not meet these conditions.

For your protection, we suggest using reliable shippers such as UPS or Fed Ex so that you can track your return package. Please email Creative Bride this tracking number to expedite your refund. We also suggest that you insure your return package to guarantee that we receive it without damage. The customer is responsible for all return shipping costs and fees associated with the return.

Backorders and Discontinued Items

Although we make every effort to keep our product selection current, occasionally a product may become discontinued or backordered without prior notice. If an item you have ordered becomes discontinued or backordered, you will be contacted with the option to exchange the product or to receive a full refund.
Creative Wedding Favors & Party Favors
Unique Favor Ideas | New Arrivals | Personality Favors| Bridal Shower Favors

Types of Wedding Favors
Bath & Soaps | Boxes, Bags, & Ribbon | Candle Favors | Silver & Chrome | Photo Album Favors | Place Card Holders | Coasters | Personalized Favors | Candy & Chocolate | Cookie Cutters | Wedding Bells

Low Cost Wedding Favors
Under $3 | Under $2

Favors by Season
Spring | Summer | Fall & Autumn | Winter

Theme Wedding Favors
Coffee & Tea | Hearts & Love Favors | Wine Themed Wedding | Beach | Garden & Flowers | Practical Favors